FAQ
How do I place an order?
Simply browse your desired products, add them to the cart, and proceed to checkout by entering your delivery details.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) across Pakistan.
How long does delivery take?
Orders are usually delivered within 3–7 working days depending on your location.
Do you deliver all over Pakistan?
Yes, we provide nationwide delivery across Pakistan.
How can I track my order?
Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or email.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) and selected online payment methods if available.
Can I cancel my order?
Yes, orders can be cancelled before shipment by contacting our support team.
What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, contact us within 24 hours with pictures or videos for assistance.
Do you offer returns or exchanges?
Yes, eligible products can be exchanged or replaced according to our return policy.
Are there any hidden charges?
No, there are no hidden charges unless shipping charges are mentioned separately.
Can I order through WhatsApp?
Yes, you can place your order through WhatsApp support if available on our website.
How can I contact Homely Equips?
You can contact us anytime through our website contact page, WhatsApp support, or social media pages.